LIFETIME WARRANTY DETAILS
If you have a problem with your Eyce mold and/or accessories we are going to take care of that for you. You must be able to provide a receipt with a proof of purchase date for all exchanges, returns, and warrantees. Customer will be obligated to pay all shipping charges related to exchanges, returns, and warranties if any are provided. Eyce will determine whether the failure was fault of manufacture defect or customer misuse following an inspection by our engineering staff. Eyce's warranty does not cover ordinary wear and tear or damage caused by improper use or accidents.
There is a $3 registration fee to register your Eyce product for warranty. To register your Eyce products for warranty, please complete the registration process by clicking here. For Eyce 2.0 product owners, you can mail in your warranty form located on the back of your user manual. Warranty forms must be completed and submitted within 90 days of purchase. Warranties will not be valid unless both a proof of purchase and a warranty form are received within 90 days from date of purchase, and the product must be purchased from one of our Authorized Dealers for any warranty to apply.
Please mail all warranty forms to this address:
- Eyce Warranty Dept. 6614 Lange Circle Colorado Springs, CO 80918
This warranty program lasts for the lifetime of your Eyce products, the program covers all silicone and plastic parts and only applies to types of manufacturing defects or failure. The warranty program does not cover product that is lost, stolen, dropped, shattered, sat on, chewed up by your pet or any other damages this is caused by the consumer. The warranty program does not cover any metal parts, only plastic and/or silicone parts. If any of the information on your warranty form is not completely filled out or any false information is provided your warranty will become void and null.
Must be 18 or older to purchase, own, and register this product.
Eyce is not responsible for items going out of stock or being discontinued. As a result, we may not be able to make requested warranty exchanges.
If you have any questions surrounding the Eyce Warranty Program please contact us at anytime and we will happily answer any concerns you may have.
To warranty a product by mail:
- Include a copy of your proof of purchase and a note describing the issue you're having.
- Include a check or money order in the amount of $3
Ship your package with a carrier that can provide tracking and insurance.
Use this address:Eyce Warranty Dept. 6614 Lange Circle Colorado Springs, CO 80918